Creytix Freight Track
Shipment timeline and carrier adapters — the AfterShip replacement.
Note
Creytix Freight Track is part of Creytix Connect — the registry of self-hosted tools that replace the SaaS your fulfillment stack usually rents.
Overview
Creytix Freight Track follows a shipment from purchase to delivery, on your own site, instead of routing customers to a third-party tracking page. Carrier adapters pull status events into a single shipment timeline, so "where's my order" has one answer your team and your customers both see.
| Creytix tool | Replaces |
|---|---|
| Creytix Freight Track | AfterShip, FedEx Insight |
Because tracking lives inside Creytix, a shipment's status sits next to the order it belongs to — no separate login, no emailed tracking link pointing off-site.
How it works
A shipment moves through three stages:
- Adapter ingest — the carrier adapter for a shipment's carrier pulls status events (label created, in transit, exception, delivered).
- Timeline assembly — those events are ordered into one shipment timeline attached to the order.
- Surface — customers see branded tracking status on your site; operators see an exception queue for anything stuck or delayed.
Steps
- •
Connect a carrier adapter
From the Creytix Control Panel, open Freight Track and turn on the adapter for each carrier you ship with.
- •
Attach tracking to an order
Add the tracking number when you fulfill an order. Freight Track links it to that order automatically.
- •
Share the tracking link
Customers get a branded tracking page on your own domain instead of a carrier or third-party link.
- •
Watch the exception queue
Delays, failed delivery attempts, and other exceptions surface in one queue so your team can act before the customer has to ask.
Capabilities
- Carrier adapters — status pulled directly from each connected carrier, shown against its adapter health.
- Shipment timeline — one ordered view from label creation to delivery.
- Branded tracking — customers track on your site, not an emailed third-party link.
- Exception visibility — delayed or stuck shipments surface to operators, not just to the customer refreshing a tracking page.
Limits & honest scope
Creytix Freight Track is built for stores already selling through Creytix — it is not a standalone, multi-tenant logistics platform for shippers with no storefront here.
- Carrier coverage grows adapter by adapter. If your carrier isn't wired up yet, its shipments won't populate a timeline until it is — check the tier badge and the changelog.
- There's no predictive ETA model. Timelines reflect carrier-reported events, not machine-learned delivery estimates.
- Returns and reverse-logistics workflows aren't part of this yet.
We'd rather tell you which carriers aren't wired up yet than have a shipment go quiet.